TASK | SWIM Website | Location / By | Hope United Website | Location / By |
Backups Performed | 7/3/25 | Atlanta, Tx - TD | ||
Work Order Records
Department Records
Network Hardware
Current Software Versions
Work Order # | Issue | Software | Research | Resolution | Notes |
SWIM 20250414-1 FB Livestream FPS | During livestream, Matt got an error message: "Your FPS setting is too low. Increase up to 15-60. "It was already 30. | Facebook Livestream | FB livestream settings were correct. We have not made any changes and this issue came up. | We decided the issue is the current internet instability that has been going on. | Need to ask leadership if they are still having someone come and look at the internet. Have had issues at SWIM and home. |
SWIM 202504-1 FB Livestream Start | TD was filling in for Matt on Sun am service in video. FB gave a msg saying a key had to be input. TD had not faced that yet. Was not able to figure it out during service. | Facebook/OBS | Matt later said he had encountered this and showed how McK had found the key in OBS and how to copy it to FB. | TD has this written down in video notes. | |
SWIM 20250624-1 McK Gmail | On her laptop & sound booth Gmail had TD logged in | Gmail | There was no option to just log out of TD's acct. Had to log out of all accts, which closed all her tabs. | TD logged out of Gmail on the sound booth laptop also. | TD has to make sure he logs out of Gmail after using other's computers. |
SWIM 20250624-2 Sound Booth Laptop Malicious Site Block | Norton Antivirus prevented a page from opening: FranzRedHeadline | Online | TD ran Norton Quick Scan - No threats found. TD also ran SuperAntiSpy. | Do not yet know how or when this block happened. | Need to inform McK of the issue. |
DEVICE NAME | USER | PURPOSE | SPECS | OS | OS UPDATED ON DATE | SOFTWARE | SECURITY PLAN | ADMIN PRIVILEGES | |
Office Desktop | Mck, Mark | Admin, Finance | Windows 11 | MS Office | Windows Defender | McKenzie, TD | |||
McK Laptop | McKenzie | Admin | Windows 11 | MS Office | Windows Defender | McKenzie, TD | |||
Laptop (Personal - Black) | Lisa | Admin | Windows 11 | Windows 11 | MS Office | Windows Defender - X, SUPERAntiSpy, DuckDuckGo, Norton AV | LD, TD | ||
Canon Color Image Class MF743Cdw | Admin Office | Admin | Networked Color Printer | NA | NA | NA | Mck, TD |
DEVICE NAME | USER | PURPOSE | YEAR/TYPE | SPECS | OS | OS UPDATED ON DATE | SOFTWARE | SECURITY PLAN | ADMIN PRIVILEGES | |
Apple Laptop | Matt | Media Production, Sunday Service Video Recording | 2021 MacBook Pro 16 | Apple M1 Max Chip, 32GB Ram, 1 TB SSD | Mac OS Sequoia Ver 15.41 | 4/21/25 | ATEM Software Control, OBS 30.2.3 (Updated 8/26/24) | Check for software updates, set to auto also; looking at third-party security apps | MR, TD | |
Still's Mac Pro | Matt, Todd | Media Production, Website, Video Editing, Maintenance Records | 2019 iMac Pro | 3.3 GHz Intel Xeon W, 48GB Ram, 1 TB Mac HD | Mac OS Sequoia Ver 15.4 | 4/2/25 | Adobe Premiere | Check for software updates, set to auto also; looking at third-party security apps | MR, TD | |
Canon MG2522 | Media Office | Media, SWIM Maintenance Records | B&W | Single-sided, Non-networked | NA | NA | NA | NA | MR, TD | |
TODDS-DELL-LAPTOP | Todd | Media / Computer Management | 2021 Dell Inspiron 14 5406 2n1 | i5-1134G7 @ 2.40Ghz, 8GB Ram, 750GB SSD | Windows 10 Home, 22H2 | 3/6/24 Checked | MS Office | Windows Defender, SUPERAntiSpy | TD | |
Todd's MSI Laptop | Todd | Media / Web Design / Computer Management | MSI Thin GF63 12VE | 12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz, 16GB RAM, 500GB SSD | Windows 11 Home, 23H2 | 9/23/24 | MS 365 | Windows Defender, SUPERAntiSpy, DuckDuckGo | TD |
Device Name | User | Purpose | OS | OS Updated on Dates | Software | Specs | Security Plan | Admin Privileges | |
Laptop-1FVCOC2U | Michael, McK | Service Slides | Windows 10 22H2 | As of 3/7/24 | EasyWorship 7.4.1.9, OBS Studio 30.0.2 | ii7-1075OH @ 2.60Ghz, 16GB Ram, 250GB SSD | Windows Defender, SUPERAntiSpy, Duck Duck Go | McK, Drew, MD, TD | |
Beringer X32 Sound Board | Michael | Service Sound | Drew, McK, MD, TD | ||||||
Device | Part Number | Firmware Version | Firmware Updates on Date | |||
Router in Media Office | ||||||
2nd Router | ||||||
Software | Version /Dated Updated | |||||||||
Windows 11 | 23H2 - 2023 Update 10/31/23 | 24H2 - 6/15/24 | ||||||||
Mac OS | Sonoma 14.3.1 6/5/23 | 14.4.1 4/1/24 | 15.1.1 - 11/20/24 | 15.3.1 - 2/24/25 | 15.5 | 15.6 - 8/7/25 | 15.6.1 - 8/26/25 | Taho 26.0 - 9/25 | 26.0.1 - 10/23/25 | 26.1 - 11/4/25 |
Davinci Resolve | 18.6.6 - 3/5/24 | 19.0.3 - 10/17/24 | 19.1.3 - 2/24/25 | 20.0 - 6/9/25 | 20.1- 8/11/25 | 20.2 - 10/20/25 | ||||
iPad IOS | 17.5.1 6/3/24 Auto | 18.1.1 - 11/19/24 iPad 1 - 12/9/24 iPad 2 - 12/9/24 iPad 4 - 12/9/24 | 18.3.1 - 2/24/25 | 18.3.2 - 3/12/25 iPad 1 - 3/12/25 iPad 2 - 3/12/25 iPad 4 - 3/12/25 | 18.4 - 3/31/25 iPad 1 - 3/31/25 iPad 2 - 3/31/25 iPad 4 -3/31/25 | 18.5 | 18.6 - 7/30/25 | 18.6.2 - 8/26/25 | 18.7 - 9/16/25 | 18.7.2 - 11/12/25 |
iPads Shoot App | 1.2.10003 3/27/24 | 3.10.4 - 2/24/25 | 3.11 | 3.13.1 - 10-30-25 | ||||||
Black Magic Camera OS | 17.4.1 - 3/27/24 | |||||||||
OBS (Matt Macbook) | 31.0.1 - 2/24/25 | 31.0.3 - 4/21/25 | 31.1.1 | 31.1.2 - 7/30/25 | 32.0.1 - 10/6/25 | 32.0.2 - 10/29/25 |